A word from our clients…
We can not recommend RMR highly enough. From our first meeting with Raki his eye for detail, suggestions and impeccable sense of style turned our ground floor in to a beautiful kitchen and study that maximised the use of available space and looks incredibly chic.
The customer service we received was exceptional. Raki was on hand every step of the way to answer questions and update us on progress.
The build itself went smoothly and was completed on schedule by a very friendly and talented team. The carpentry is of the highest quality and every detail was considered so that the kitchen and study work for our family.Our home was left pristine and we have had no snagging issues. We couldn’t be happier with the work and will definitely be using RMR again.
Mr and Mrs Brown
Thank you for the outstanding work that you have done on our downstairs build project. The RMR building team were extremely efficient, polite and their workmanship first class. We are utterly delighted by the end result; a beautifully personalised, spacious home with an excellent quality finish. We would genuinely recommend RMR Homes to anyone planning to remodel or extend their home in the future.
Sophie Clegg (SW14)
RMR undertook the renovation of our housing project – converting two flats back into one house. They were recommended by some of our best friends and we have since recommended them to many others. Their team are incredibly friendly, reliable and helpful which made living on site through the winter bearable! They delivered work to a very high specification and importantly within the time frame originally proposed. We were moving into our new house after 6 months. They were also always available to help guide us through processes and decisions that were very new to us. We feel we haven’t been deserted once the major work was completed and continue to have an ongoing relationship and know there is help available when needed.
Mr and Mrs Eustace, St Margaret’s (TW1)
We could not be more pleased with the work carried out at our property by RMR.
Raki was a true partner from beginning to end and took great personal interest in the design and delivery of our project.
There were a couple of times his views for the build differed from ours but when we now see the end result it is clear he knew what he was talking about!
His team of family member builders are a friendly, trustworthy and highly efficient group. The project was choreographed perfectly and we look forward to using RMR again in the future.
Mr and Mrs Singleton, Crouch End (N8)
I am sitting writing this from our new extension that was completed 2 weeks ago! Raki and his team have done a simply incredible job from start to finish. We aren’t the easiest couple to please, but we would have absolutely no hesitation in recommending RMR Homes to anyone, in fact we already have. You always know you’re in good hands when some of your friends recommend him in the first place and are also continuing to use him. Raki and his team have built us a rear extension with a large kitchen/dining room and remodelled the ground floor of our house. From the very start, Raki was clear on the costs & timings upfront (and has kept to them) and has managed the project with an attention to detail that is remarkable. He and his company really care about the job they do and the quality of their workmanship. The RMR team is a very close knit family firm and they have a team who do everything in-house rather than sub-contracting which means there’s only one point of contact and every aspect is managed from each individual fixture and fitting to even organising building control. Raki talked us through all elements of the job at the start, took us to his house and showroom before starting to give an idea of his work and then kept us updated almost on a daily basis (even whilst his wife was in labour!). The finished article is simply wonderful, you can’t really ever explain to someone about all the little details that his team have delivered on, from making helpful suggestions along the way and listening to every piece of feedback we had to clearing away every night leaving as little mess as possible and even giving my wife flowers on her birthday. Genuinely nothing seemed like too much trouble and the final outcome is a beautifully bespoke, handmade kitchen and a space that we’re simply delighted with. The whole RMR team have been outstanding, from project manager Adam, to the electricians, plumbers, builders and of course Raki himself. We couldn’t recommend him and his team highly enough and would gladly answer any questions if anyone wished to contact us.
Mr and Mrs Kaye, Putney (SW15)
Raki and his team at RMR conducted a large amount of work at our home in December 2012. The work involved wholesale changes of our floor plan and was very extensive. Given the scale of the work (and the fact that my wife was pregnant!) we were potentially looking at a very stressful period. However, the dedication of the team to the job and very focused project management meant that the work was completed on time and to a very high level. We have since commissioned the team on other projects, both corporate and private, and have always been highly satisfied.
Nicky Scott (SW6)
I employed RMR to completely remodel my kitchen which included taking out a wall, digging out a fireplace and inserting an RSJ prior to any rebuild. CAD drawings were presented together with a detailed spreadsheet of fixed and movable (my choice) costs. All the work was carried out with the minimum of disruption and the rest of my house protected. The kitchen was built off site, equipment bought and stored and then brought in once the room was ready for the installation. It is beautifully crafted and finished and I am thrilled with the end product. The different teams that came on site are all professional in their own areas. They work hard, deliver on time and are completely trustworthy. I highly recommend RMR to anyone wanting a bespoke, well finished answer to any rebuild.
Mr Denby, Richmond (TW1)
We were impressed by seeing the standard of the work that RMR had done in our neighbourhood so we asked them to tender for a further top floor extension that we needed adding to our house. Although a relatively small job it was still quite challenging as our house has no rear access and so everything had to come either through the house or up and over some front erected scaffolding. Nonetheless, RMR specialise in solving those sort of problems and we were consequently very happy with the speed, cleanliness and quality of work and the helpful and cheerful attitude of the RMR workmen. We were even more happy with the build standard of the finished room. We are now talking to RMR about quoting for a full kitchen extension which we have planned for next Summer.
Mr and Mrs Bousfield, Ealing (W5)
Throughout the project Raki was incredibly helpful. It never felt like any job was too much or too difficult for him and his team. He was always able to offer good recommendations on how we may approach different areas of the work, getting the right mix between how it would look and the cost. His team were always very professional, safety conscious, friendly and the quality of the work was excellent – particularly pleasing as we have a young family who were around much of the time that the work was being undertaking. We would definitely recommend Raki and his team to our friends and family.
Mr and Mrs Phelan, Olympia (W12)
RMR Homes was recommended to me by a close friend for whom they had done an extensive architectural kitchen refurbishment.
My challenge was to convert a 400sq ft neglected basement room into a bright and airy, sophisticated studio flat.
We worked together on the design, which RMR followed up with CAD drawings. Costs were clearly itemized and updated in spreadsheets identifying fixed and discretionary expenses.
The project constituted:
· raising the ceiling,
· building new partition walls,
· re-wiring for electricity, TV and telephone,
· installing bathroom and kitchen with new plumbing and drainage,
· installing new boiler, underfloor heating and hot water system,
· obtaining permission for and constructing a door to access the interior terrace,
· creating all built-in wardrobes and cabinetry offsite,
· purchasing and laying new tile and wooden flooring,
· procuring and installing new fittings and appliances,
· re-plastering and painting throughout.
Once the plans were drawn up and work schedule established I was out of the country for six weeks and had to trust their reliability. The workers proved to be tidy and conscientious, causing no unnecessary disruption to the rest of the building. To my delight, the project fulfilled all expectations, and was completed – largely in my absence – on time and to an exceptionally high standard.
Mr and Mrs Venables, South Kensington (SE27)
“Raki and his team provide an excellent and entirely professional service. They managed all stages of the design and build of the renovation of our home and we were always kept fully appraised of the progress being made, which was greatly appreciated. The team worked very hard to stick to our very timescale to ensure that work completed well in advance of the arrival of our first baby. We are delighted with our newly renovated family home and in particular with our bespoke kitchen which has become the focal point of the house. We cannot recommend RMR Homes enough. ”
Laura Quinn (TW1)
We contacted RMR Homes to quote for a kitchen side return extension, an additional bedroom extension and a downstairs WC after having three recommendations from our neighbors who had used them in the past. We were not disappointed. We lived in the property for the duration of the build with a two year old and were impressed with how Raki and the team did everything they could to limit the disruption to our lives. This thoughtfulness was mirrored in the quality of the workmanship, diligence and professionalism of the whole team who take great pride in providing an excellent service. Raki managed the project from start to finish, from drawing the plans and overseeing the build to assisting with design ideas. His fine eye for detail really helped to make our new kitchen even better than we had imagined it would be. We would not hesitate to recommend the RMR Homes team.
Monica Meakin (W12)
We were absolutely delighted with all the building and refurbishment work carried out by RMR on our property (which included a side return, new kitchen, new bathrooms and loft extension). From the design stage and throughout the construction process we found the team to be utterly professional, extremely hard working and meticulous in all areas – a pleasure to work with. We would not hesitate to recommend them (indeed we already have!).
I have known Raki and RMR since 2010. Initially RMR did some minor modifications to my flat and I was impressed with the quality and timeliness of the work.
In 2013, I decided to undertake a complete strip out and refit of my flat. I appointed RMR in March 2013 and we spent around three months planning the project in detail. RMR took charge of detailed drawings and the planning process with the Royal Borough of Kensington & Chelsea. Planning permission was achieved at the first time of asking and RMR kept me updated on developments at all times.
RMR acted as both the project manager and main contractor. The work involved was extremely extensive. It included installing full wet underfloor heating (and thereby removing the existing central heating system), structural modifications to internalise some hallway, new electric wiring and lighting system throughout the flat in addition to new bathrooms and a kitchen. RMR was able to source many materials with significant trade discounts and they were fully responsible for all joinery work including a bespoke built kitchen and bespoke wardrobes and TV installations.
Work commenced in late August 2013 and was completed ahead of schedule by November 2013. Most other project managers were quoting times in excess of six months. The quality of work (as shown in the photos) was first rate. In particular I feel that I made the right decision to go with custom built joinery. Although it may have been a marginally more expensive option, the result compared to an off the shelf product is very stark.
In addition to being ahead of schedule, RMR distinguished itself in many ways. Firstly, the level of detail and consultation throughout the process was incredible. Raki and I had bi-weekly meetings at his request to make sure that everything was configured to my satisfaction. His workers are incredibly friendly and polite in addition to being very skilled and often they anticipated problems before they arose.
At completion, I was given a full set of legal documents to conform with all building regulations. In the weeks after completion, there was only one minor snagging issue which RMR resolved straight away.
I have subsequently sold my flat for a price in excess of my expectations. I had four competing offers all of whom were swayed the quality of the fit out. RMR also kindly offer to retouch up the flat at no extra cost once the new buyer had moved in.
All in all, I cannot recommend RMR highly enough. The quality of work is incomparable to other work that I have seen and Raki provides shrewd advice on where to invest and where to save money. I will be using him to refit my new house in the coming year.
Sarah Silverman (TW1)
We have used RMR for several large building projects, and have been delighted with the finish and results. RMR are reliable and friendly, they have been on budget and on me for all of our projects and I have recommended them to lots of friends.
Ms Alex Branson (TW1)
From start to finish (a 16 week project: ground floor extension with fitted new kitchen)
The RMR team were always polite, punctual, clean & tidy, careful of the house (not always easy with the owner living there permanently!) and worked hard to achieve a very high standard finish. Having never experienced a new build operation, I was very glad to have the guidance of Raki (Rakovan) MD of the company, who patiently took me through the whole process every inch/centimetre of the way.
I thoroughly highly recommended.
Mr John Denby
Having lived happily with our above mentioned top floor extension for a little over a year we did indeed decide to employ RMR to completely redesign and build our new ground floor kitchen extension, with adjoining powder room, storage cupboards and first floor bathroom. This ambitious project enabled us to see RMR at their very best. From the outset Raki helped us through the complexities of design, layout, choice of fixtures, fittings and cabinetry as well as dealing with all the onerous challenges in dealing with regulations, payment schedules, permissions, planning and the like.
The fourteen week project ran strictly to time and although we vacated the premises during the most disruptive part of the work (the installation of underfloor heating throughout the ground floor would have made civilised access for us rather difficult) for the rest of the time we lived quite cheerfully in our upstairs rooms behind some very effective dust proofing installed by RMR.
Despite leaving our home to the mercy of the RMR building team during our absence never once were we concerned about the safety or care of our property, indeed the team always work to a very high standard of cleanliness and everything at risk in the house was carefully protected and lovingly reinstated if moved.
The standard of the work is quite exceptional. We are so happy with the quality and look of the finished rooms, adjoining corridors and elegant doorways. The ingenuity with which the carpentry team design and construct the bespoke cabinetry continues to amaze us in that we are still surprised at finding discretely located drawers and cupboards which have been cleverly built to utilise every square inch of available space.
Finally, the reliability and attention to detail in their customer aftercare is remarkably impressive. RMR do not just snag any minor defects just the one time but they actually, continually spot imperfections that you might have missed and then improve and enhance the finish in the process of snagging. And then they will come back a few months later, or sooner if you need them, in order to check what might have gone wrong in the interim in order to put it all right at no extra charge.
The truth is that we now feel that we have become a part of the RMR family and would not consider going elsewhere for any future building projects we may have. RMR come thoroughly and sincerely recommended. Thank you again Raki and all your amazing team.
Mr and Mrs Anthony
We are very pleased with the extension and your commitment to completion on target as you achieved with our previous project. We approached you in January to carry out our new extension and it was completed by the end of May as promised!
We would certainly approach you again for any new undertaking and would not hesitate to recommend RMR Homes to anyone who is planning work on their home.
When we bought our house it needed a lot of work and a large dose of vision and creativity. Raki and his team were able to pool our ideas with their experience to maximise every single element of our new home. Raki fully understood our vision and we made decisions collectively throughout the process. Where we, through complete inexperience, saw obstacles, Raki and his team saw opportunities. This means that we now have a larger kitchen than we imagined possible, finished with a beautiful wooden floor; it’s the heart of our home which is what we always hoped it would be.
The service felt far more bespoke than other companies we approached. Importantly we spent a lot of time upfront, before formally engaging RMR, establishing what we wanted to achieve, how that would be delivered, and how much it would cost. This gave us real confidence that we were dealing with a very professional and dedicated team – we have heard of horror stories with other companies where deadlines and budgets have been blown out of the water. The final finish is of a very high quality and many of our friends have commented on this. We love the detail and craftsmanship of all the carpentry which give our home a softness and warmth that doesn’t often exist when a property has been refurbished top to toe.
Of course there were some unforseen challenges along the way, but Raki always worked with us collaboratively whenever plans needed to change. We were able to have open and honest conversations, and it meant that the work was never held up because we always reached decisions quickly together.
As good as our relationship with Raki is, it’s also important to mention the rest of the team. The team onsite could not have been more helpful and nothing was too much trouble for them. They kept the site tidy, went about their work enthusiastically and always gave us a hand with things that were beyond their job description – helping us move furniture in, hanging mirrors, shifting the turf for our lawn to name but a few. People often say the real test is whether you’d recommend your contractors to others.
The answer is an overwhelming yes.
Mr & Mrs Jones
RMR were recommended to us by friends and after being invited to see his home and previous projects we quickly realised that Raki definitely had the vision that would deliver something special, our only concerns were whether we had the budget to match! However Raki worked very closely with us to discuss how we could find a compromise but still deliver a stunning result and although it has stretched us, that has certainly been the outcome. We engaged RMR to build our extension and design and build the newly remodelled space from start to finish. Raki encouraged us to make the most of the opportunity and every recommendation has been borne out. The new kitchen is now the heart of a house that it has truly transformed and I would thoroughly recommend Raki and his team to anybody else undertaking such a project.
Mr & Mrs Ramsey
The RMR team has been outstanding in every way from the design to execution. No matter how particular we were, they were very efficient in executing our ideas and providing valuable recommendations (and excellent alternatives when we were about to exceed our budget!) in the process. We were impressed by their professionalism and attention to detail, their capacity to be accommodating to our needs and wants, and the quality of the work they deliver. Thank you for giving us a beautiful house!